originally published on January 12, 2005 at
lxer.com
The Information Technology (I.T.) profession is overrun with technical
certifications, many of dubious value. Questions often arise about the
value of a certification. I argue that vendor-neutral certifications
are better value propositions in the same way that vendor-neutral
standards are. A vendor-neutral certification is likely to remain
relevant longer, have a longer lifetime prior to expiration, and apply
more broadly. Whether you agree or disagree, there are fewer
vendor-neutral certifications from which to choose.
Vendor Certifications, 90s Style
Vendor certifications have been around a long time. I remember earning
my first vendor certification in the early 1990s. It was a seven test
marathon that netted me a certificate, membership card, extra technical
support, and a nice logo sheet for my business cards.
For a time, I found that having it gave me an edge in job interviews and
sales presentations. I honestly learned some things going through the
process, too. I believe that certifications can be valuable, when
combined with on-the-job experience.
In the last 15 years, there has been an explosion of vendor technical
certifications. Novell was a pioneer in certification programs and
continues a strong program today. Microsoft built a lengthly list of
certifications to match their lengthly list of products. Cisco is well
known for their router and networking certifications. IBM, Sun, and HP
also offer many certifications, though slightly less known.
Certification Mills
During the personal computer networking boom, when every office was
installing a Local Area Network (LAN) for the first time, vendor
certifications provided a distinct employment advantage. As the
popularity of I.T. certifications grew, a cottage industry sprung up to
prepare students for the tests. Eventually, the value of some
certifications became diluted as boot camps and mills churned out "Paper
CNEs" or "Paper MCSEs".
Many of these institutions train neophytes on how to pass the exams,
while imparting little context or real knowledge. The result was an
army of certified, but not qualified, professionals entering the market.
When that army descended on the business world, it tarnished the
reputations of the certifications, diminished the perceived value in the
market place, and created a general backlash against all I.T.
certifications. I sense that some of that backlash persists today.
Vendors Turn the Screws
If that was not enough to discourage many new candidates, the vendors
began using their certification programs as marketing tools. Maybe it
was always that way, but it never seemed so overt.
Technology changes fast. When it does, it makes sense to retire a
certification and ask professionals to certify again within a reasonable
period of time. It is a different matter when certifications are
expired for purely marketing reasons.
I was nonplussed when I received a letter from a giant software maker,
from whom I held a certification, informing me that my certification
would expire in short order. It happened to coincide with the release
of the vendor's latest software. What bothered me was that 90% of my
skills and knowledge were directly transferable to the new version, but
I had to take multiple expensive tests to retain the certification. It
was clear to me the vendor desperately wanted to tell the industry that
thousands of professionals were certified on their new software, when
few businesses or professionals were interested at the time. It felt
like I was being strong armed into upgrading my certification to foster
sales of a lackluster product. Many professionals revolted and the
vendor backed off on the expiration date.
That experience convinced me to steer clear of vendor certifications
when possible.
While I believe vendor certifications are valuable, professionals should
be aware of a couple of truisms up front. First, the vendor will expire
the certification as quickly as possible when a new generation of
products is released. This places you on their certification treadmill.
It is the duty of the vendor to extract maximum profits from their
customers and partners. Second, a vendor certified professional is a
marketing extension of the vendor and should expect to be used that way.
Vendor-Neutral Certifications
The idea of vendor-neutral certifications is not new. It is easy to
recognize that many skills in I.T. are not tied to a particular vendor.
But it is not easy to build a community or organization around those
skills and follow it up with a comprehensive certification program.
The logistics are enormous.
For this reason, I believe, most certification programs are managed by
vendors.
Notable exceptions are the Linux
Professional Institute (LPI) certifications, and certain
certifications such as A+, Network+, and Linux+ from CompTIA.
For example, by focusing on a broad set of Linux administration skills,
the LPI has created a valuable certification not tied to a particular
distribution. It seems to have gained a lot of credibility over the
last few years.
Other than the well known A+, I have a hard time measuring the acceptance
of the CompTIA certifications.
The one thing vendor-neutral certifications have in common in a basis
in open standards. Taking a vendor neutral approach helps my clients,
and helps me as an administrator. It allows for better interoperability
and does not lock anyone into a single supplier.
The Debate Rages
There are many angles to the certification game that have not been
explored in this brief exposition.
What is the return on investment of a certification vs. a college degree?
What is the relative value of a certification vs. on the job experience?
How many certifications should you obtain before your email signature
line looks ridiculous?
These issues further complicate the picture when trying to determine
where to spend your professional development time, energy, and dollars.
I still hold two vendor certifications, at least until they expire. The
more recent -- and more important -- certifications I hold are vendor
neutral. As I design systems and plan for the future, I am planning a
vendor neutral one.

This work is licensed under a
Creative Commons Attribution-NonCommercial 2.5 License.